Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and QuickFlo, LLC ("QuickFlo," "we," "us," or "our") regarding your use of the QuickFlo workflow automation platform and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

Description of Service

QuickFlo provides a cloud-based workflow automation platform that allows users to create, deploy, and manage automated workflows connecting various applications and services. The Service includes workflow design tools, execution infrastructure, integrations, and related features as described on our website.

Accounts and Registration

Account Creation

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities that occur under your account

Account Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts. By using the Service, you represent and warrant that you meet these requirements.

Subscription Plans and Payment

Free Trial

We offer a 14-day free trial for new accounts. You may be required to provide payment information to start your trial. If you do not cancel before the trial ends, your account will automatically convert to a paid subscription and you will be charged.

Paid Subscriptions

• Billing: Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan.
• Payment: You authorize us to charge your payment method for all fees due.
• Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date.
• Price Changes: We may adjust prices with 30 days' notice. Continued use after price changes constitutes acceptance.
• No Refunds: Subscription fees are non-refundable except as required by law.

Usage Limits

Your subscription plan includes specific usage limits (e.g., workflow executions, storage). We may pause or limit your workflows if you exceed your plan limits. You can upgrade your plan at any time to increase limits.

Acceptable Use

You agree not to use the Service to:

• Violate any laws, regulations, or third-party rights
• Transmit malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt the Service or servers
• Use the Service for cryptocurrency mining or similar resource-intensive activities
• Send spam, phishing attempts, or unsolicited communications
• Scrape, crawl, or systematically extract data from the Service
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to compete with QuickFlo
• Resell, sublicense, or redistribute the Service without authorization

Your Content and Data

Ownership

You retain all rights to your workflows, data, and content ("Your Content"). You grant us a limited license to host, store, process, and transmit Your Content solely to provide the Service.

Responsibility

You are solely responsible for:

• The accuracy, quality, and legality of Your Content
• Obtaining necessary permissions and licenses for Your Content
• Ensuring Your Content complies with applicable laws and regulations
• Backing up Your Content; we recommend regular backups

Data Processing

When you connect third-party services to QuickFlo, you authorize us to access and process data from those services as necessary to execute your workflows. You represent that you have obtained all necessary consents and permissions.

Intellectual Property

The Service, including its design, features, and underlying technology, is owned by QuickFlo and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Third-Party Services

The Service allows integration with third-party applications and services. We are not responsible for the availability, content, or actions of third-party services. Your use of third-party services is subject to their respective terms and privacy policies.

Service Availability and Support

Uptime

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or modifications that temporarily affect availability.

Support

We provide email support to all users. Response times vary by subscription plan. Enterprise customers may receive priority support and dedicated assistance.

Termination

By You

You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of your current billing period.

By Us

We may suspend or terminate your account if you:

• Violate these Terms or our Acceptable Use Policy
• Fail to pay fees when due
• Engage in fraudulent or illegal activity
• Pose a security or legal risk

Effect of Termination

Upon termination, your access to the Service will cease. You may export Your Content within 30 days of termination, after which we may delete Your Content from our systems.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUICKFLO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

Indemnification

You agree to indemnify and hold QuickFlo harmless from any claims, damages, losses, and expenses (including legal fees) arising from your use of the Service, Your Content, or violation of these Terms.

Dispute Resolution

Informal Resolution

Before filing a claim, you agree to contact us at services@quickflo.app to attempt to resolve the dispute informally.

Governing Law

These Terms are governed by the laws of the State of North Carolina, United States, without regard to conflict of law principles.

Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. You waive your right to a jury trial and to participate in class actions.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use after changes constitutes acceptance of the modified Terms.

General Provisions

• Entire Agreement: These Terms constitute the entire agreement between you and QuickFlo.
• Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
• Waiver: Our failure to enforce any right or provision does not constitute a waiver.
• Assignment: You may not assign these Terms without our consent. We may assign them freely.

Contact Information

Questions about these Terms? Contact us at services@quickflo.app