Contact Center Automation

Data where it needs to be. Reports that run themselves. Integrations hands-free.

We pick up the work that your team doesn't have time to implement, and go live in days instead of months.

Integrates withFive9Zoom CXGenesysWebex CCCisco
agent-provisioning

Agent Provisioning

Onboard agents across all systems in one click

Sarah
Chen
sarah.chen@company.com
Support Agent - Tier 1
Five9
Salesforce
Zoom CX
Documentation Portal
Recent ActivityToday

Mike Johnson provisioned

4 systems • 2 min ago

Lisa Park provisioned

4 systems • 1 hour ago

What we automate for contact centers

Agent Provisioning

Provision and deprovision agents across your CCaaS, CRM, comms, and identity provider from one intake form. Five admin consoles collapsed into one workflow, with a full audit trail your security team can read.

CRM to Dialer Sync

Leads from your CRM to the dialer when they qualify. Dispositions and call outcomes back after the call. Event-triggered or scheduled — syncs in seconds, not weekly CSVs.

Scheduled Reports & Live Dashboards

It's 8:55am and the CRO wants the joined report by nine. It's already in your inbox, pulled from your CCaaS, CRM, and BI tools, joined and formatted before standup. Or rendered as a live dashboard inside QuickFlo.

Post-Call Sync

Call ends. Disposition, recording link, transcript, and agent notes flow into the right Salesforce task or HubSpot activity. No more agents typing the same data twice.

Failure Alerts & Audit Trail

When a workflow fails, you know — Slack, email, your monitoring tool. Every execution is logged with full input and output capture, so you find the broken step in seconds, not hours.

Dashboards, Built In

Your operations, on one screen.

The board your team checks every morning. Built from the data your workflows already produce, in whatever shape you need.

ops-dashboard · production
ops-dashboard·production
LIVE
LEADS SYNCED TODAY+12
247
ERRORS · 24HNOMINAL
0
AVG SYNC SPEEDOK
2.5s
DNC BLOCKEDSHIELDED
12
ACTIVE WORKFLOWS4/4
4
RECORDS · 7D+8.2%
18,742
CONCURRENT RUNTIME · 4 SLOTS
RUNNING QUEUED DONE
2/4 active
list-sync.q1-outboundRUNNING
running 3s
dnc-scrub.dailyRUNNING
running 4s
revenue-digestQUEUED
queued
agent-provisionCOMPLETED
done 2s ago
EXECUTION LOG3 events · auto-scroll
01list-sync.q1-outbound completed · 47 contacts to dialer4s ago
02dnc-scrub.daily completed · 3,841 records cleaned1m ago
03revenue-digest completed · sent to Slack12m ago

No separate BI tool. No seat licenses.

Real Numbers

Hours back. Every week.

From contact-center teams running QuickFlo on top of their existing CCaaS stack.

4
hrs / week

Cleaning contact data

A nightly workflow handles the dedupe, validation, and DNC checks that used to be a manual scrub. Same hygiene, zero hours from the ops team.

4
hrs / week

Editing hours of operation

Holiday schedules and routing-window changes now update in bulk across the contact center stack from one workflow. No more retyping the same hours in console after console.

4
hrs / week

Catching break overruns

A workflow watches agent state and sends a nudge when someone's past their break window. Supervisors stop eyeballing the WFM dashboard for break compliance.

12+
total / week

A full FTE-week, every month.

~48 hours of ops time back per contact center, per month. At fully-loaded rates, that's more than the QuickFlo bill, every time.

How It Works

Live In Days. Not Months.

We've done this before. Most customers are live within a week.

01

Discovery

We map your systems—CCaaS, CRM, WFM, whatever you're running. Identify the highest-impact automation opportunity. Usually takes one call.

02

Build & Test

We build the automation, connect your systems, and test it end-to-end. You review in a staging environment before anything goes live.

03

Deploy

Go live with monitoring built in. Pause or disable any workflow with one click. We train your team and hand over the keys — or we manage it ongoing.

What's included

No seat licensing. No per-integration fees. No surprise overages. Here's everything in the box.

Dedicated build time

4 hrs/month from our team — automations, integrations, fixes.

Value
$1,200/mo

Direct Slack & email support

Talk to the engineers building QuickFlo. No ticket queue.

Value
$500/mo

Proven workflow patterns + live dashboards

Provisioning, sync, alerts, reporting — proven patterns, not a blank canvas. Live operational dashboards, no BI seats.

Value
$1,200/mo

200k workflow executions / month

Covers a contact center up to ~50k interactions/month — post-call sync, follow-ups, callbacks, and cleanup, all covered.

Workflows can be configured to trigger on events like interaction-end, CRM update, or on a schedule. Executions beyond the 200k cap charged at $0.01/run.

Value
$1,000/mo

End-to-end audit trail

Full input/output capture on every execution. Compliance and audit-ready.

Value
Included
If you bought these separately
$3,900/mo
$1,200 build + $500 support + $1,200 dashboards + $1,000 executions
Starts at
$1,499/mo

PLUS: $25,000+ of CCaaS integration work, pre-built.

Five9, Webex, Genesys, Zoom CX. Your implementation expert starts from a working foundation, not a blank canvas.

Need higher volume, more users, or custom limits? Enterprise scales up from here — we'll quote it on the call.

You don't pay until it's running in production.

No onboarding fees, no pilot charges, no clock. The meter starts the day your first automation goes live against your CCaaS tenant — not a day sooner. If we never ship, you never pay. We eat the implementation risk because we're confident we can deliver.

Why we can offer this: contact-center integrations have a lot of moving parts, but we've already built the hard stuff — auth flows, retries, rate limits, audit logging. What's left is connecting your specific tenants, and that's the part we've gotten fast at.

Questions we get a lot

How does the no-pay-until-shipped guarantee actually work?

Simple. We agree on the scope of your first automation on the discovery call. We build it, test it in a staging environment, and only start billing the day it's running in production against your live CCaaS tenant. No deposits, no pilot fees, no clock. If we never ship, you never pay.

How long does implementation usually take?

Most first automations go live in 7–14 days from kickoff. Discovery call, scope agreed within 48 hours, build and staging within a week, then production deploy. Bigger or unusual integrations take longer — we'll tell you straight on the call.

How is this different from hiring a contact center integration consultant?

A consultant writes a bunch of scripts, hands them over, and disappears. Six months later something upstream changes and you're on your own. We give you a platform that's built to be maintained: every workflow is visible, inspectable, and modifiable. When something breaks, you see it. When requirements change, you change it — or we do, within your monthly hours.

Can you work with our stack if we're on a less common CCaaS platform?

Yes. We have first-hand experience with Cisco, Webex CC, Zoom CX, and Five9 — pre-built connectors, not generic HTTP. Genesys we deploy through our partner network on request. For anything else, the engine hits any REST or SOAP API — book a call and we'll tell you straight whether we can help.

Can your platform handle our scale?

Yes. The engine processes millions of records per workflow, handles thousands of events, and syncs across dozens of systems. It was built for this from the start, not bolted on after. If your numbers are bigger than typical, mention it on the call and we'll walk through specifics.

Who owns the workflows — you or us?

You do. Everything we build lives in your QuickFlo workspace. If you cancel, you can export your workflows and configurations. No vendor lock-in, no "we'll ransom your data" situation.

What if our requirements change after implementation?

That's what the 4 hours/month is for. Most months that's enough to ship 1–2 new automations or absorb upstream API changes from your CCaaS vendor. If you need significantly more, we scope and quote it separately — no surprise bills.

Do you handle compliance and audit requirements?

Every workflow execution is logged with full input and output capture — auditors can point at specific runs, see exactly what happened, and prove nothing unauthorized touched your customer data. SOC 2 certification is in progress; if that's a hard prerequisite for your contract, tell us on the call and we'll share the current timeline straight up.

Can we cancel anytime?

Yes. Month-to-month, cancel whenever. Annual contracts are available if you want a discount, but they're not required.

Do you have a partner program for implementation firms?

Yes. If you're a contact-center consultant or implementation partner, we have a referral program — free dev workspace, 20% recurring commission, your customers pay QuickFlo directly. Learn more.

Your CCaaS platform handles calls.
We handle everything else.

30 minutes. Tell us what's manual, what's broken, what's slow. We'll show you exactly how we'd fix it.