Introduction
QuickFlo, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our workflow automation platform and services (collectively, the "Service").
Information We Collect
Information You Provide
- Account Information: Name, email address, password, and company information when you register for an account.
- Payment Information: Billing address and payment card details (processed securely through our payment processor, Stripe).
- Workflow Data: Workflows, configurations, credentials, and data you input into our Service.
- Communications: Information you provide when contacting our support team or participating in surveys.
Automatically Collected Information
- Usage Data: Information about how you use our Service, including workflow executions, features accessed, and interaction patterns.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Process your transactions and manage your account
- Send you technical notices, updates, and security alerts
- Provide customer support and respond to your requests
- Monitor and analyze usage patterns to improve our Service
- Detect, prevent, and address technical issues and security vulnerabilities
- Comply with legal obligations and enforce our Terms of Service
Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure credential storage with industry-standard encryption
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, hosting, analytics).
- Integration Partners: Services you choose to connect to QuickFlo (e.g., Five9, Salesforce, Google Sheets) as part of your workflows.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users or the public.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Workflow execution logs are retained for 30 days by default.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Portability: Request transfer of your data to another service.
- Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, please contact us at services@quickflo.app.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at services@quickflo.app