Package Library
Installable package

Voice AI Operations

Ingest, understand, and react to activity across your AI voice agents. Includes Vapi event handling, finalized-call records, duration and cost analytics, and an extensible operations dashboard.

@quickflo/ai-voice-agentby @quickflov1.1.1
aivoicevoice-aivapioperations

Package overview

Overview

Ingest, understand, and react to activity across your AI voice agents.

Voice AI Operations connects your voice AI provider to QuickFlo. It captures
finalized call records, tracks duration and provider cost, gives you an
operations dashboard, and lets you run custom workflows for any provider event.

Vapi is supported today. The package is designed to add more provider adapters
without changing the operational data and automation layer built on top.

What's included

  • Authenticated webhook ingestion for voice AI events
  • One durable, deduplicated record per finalized call
  • Call summaries, structured analysis, transcripts, and recording links
  • Duration and provider-cost tracking
  • A dashboard for call volume, cost, outcomes, assistants, and call history
  • An optional event-handler extension for custom automations

How it works

  1. Install the package in your QuickFlo organization.
  2. Add the installed webhook URL to your voice AI provider.
  3. Send final call reports to populate the call history and dashboard.
  4. Connect a custom handler when you want to react to additional events.

For Vapi, configure the installed vapi-webhook trigger as the assistant's
Server URL using a bearer Custom Credential. Enable end-of-call-report for the
built-in call history, plus any other event types your custom handler needs.

Your data stays in your organization

This is a public package, but your call data is not public. Each installation
creates its own organization-scoped workflow, data store, and dashboard. Raw
provider payloads, system prompts, transport headers, and temporary presigned
URLs are not copied into the finalized-call table.

What’s inside

One install, the complete system.

Workflows

1 included

  • AI Voice Agent Vapi Webhook

Sub-workflows

1 included

  • AI Voice Agent Vapi Handle Event

Triggers

1 included

  • Vapi Webhook

Dashboards

1 included

  • AI Voice Agent Operations

Data stores

1 included

  • AI Voice Agent Calls

Extension points

Designed for your team to make their own.

This package includes clearly defined areas your team can customize without forking or rebuilding the rest of the solution.

Handle Vapi Event

Customize when needed

Runs in the background for every authenticated Vapi event. Replace the starter to add event-specific behavior without blocking Vapi responses or changing package metering.